Every year a study and thorough survey of the growth, development, trends visible in the BPO industry of India is conducted. It can also be summed up from my bpo business reviews that the performance trends, recruitment trends, profit scale in different sectors of BPO tends to vary every year. However some of the emerging BPO business trends which has come up to the surface in the last year, attracts the eyes of economic heads of the country, pin pointing the participation of the BPO/BPM industry in the role of economic growth of India.
A simple example drawn from the domestic BPO projects business within the country shows IT BPM to be one of the largest recruiters of the financial year 2016, that employed 3.5 million professionals and added a considerable number of 2,30,000 employed to the industry as per the records of NASSCOM.
Location based Opportunities in BPO in India
One on the latest trends visible in the emergence, growth and recruitment patterns of BPO shows the regional growth of call center franchise more than metropolitan regions.
- Considering only tier II locations around the country, the last year Lucknow took the crown away with a remarkable 25% rise in demand of BPO industry.
- Regional areas of Gujrat, as per , my bpo business complaints excluding metro areas like Vadodara and Ahmedabad, saw a rise of almost 15% in demand of BPO industry growth.
- Jobs pertaining to customer support saw a tremendous growth in demand that was approximated around 30%.
Every business, be ity product oriented, service oriented, financial or technical, today looks up to BPO as an associative industry that would offer competitive support top withstand the rising pressure of work. Besides the relevant benefit of minimizing the cost of expenditure is evident clearly from the my bpo business reviews which illustrates that how a company can essentially maximize its productivity, core business management, by outsourcing certain projects.
The metropolitan regions being already flooded with numerous BPO companies and call centers, the focus of the industry is now on the regional areas. Moreover, it has offered enormous scope of employment, career opportunities in the rural areas of the country. Even as per the records my bpo business complaints the economic growth traced in the rural regions in the past few years has shown a prominent growth in economic conditions, high scale employment and thus better involvement in the economic progress of the country.